Jim Hensel
COO / CIO
Jim Hensel is a seasoned entrepreneur. At Citizens, he builds processes, creates partnerships, and develops systems to grow the business. He is particularly adept at creating lead generation systems and streamlining workflows, often via the creative use of technologies and vendor partnerships. Prior to Citizens Disability, Jim worked in direct marketing, medical manufacturing, technology services and fixed income finance.
Jim earned a BA in Economics and Entrepreneurship from Johns Hopkins University.